Rob Smith

Rob joined OunceIT in January of 2013 and immediately became an integral part of the team. His primary role often has him as tech support “the first responder,” but he is so much more. Rob’s been known to stay calm and collected in the most stressful situations, and both their clients and the rest of the OunceIT team appreciate him for that! His background in engineering has helped diversify their team even more, and while he spends most of his time behind the “help desk,” he has taught some incredible classes including a computer-aided design and 3D printing class, and Rob is proving to be a great mentor to other OunceIT team members. Maybe not so surprisingly, Rob's background in technical theater often shines through — even in IT support.