Our Call Center Technologies (OCC) is the call center infrastructure partner for roofing, HVAC, and home services contractors across the United States.
We do not sell clicks, impressions, or promises. We sell call center infrastructure through build ups and administrative services: trained bilingual agents, dialer execution, QA and QC, HR and scheduling, reporting, and a dedicated management layer that owns the outcome. Our clients get booked appointments on their calendar, not excuses on a call.
Most contractors lose the same three things every week: inbound calls that never get answered, aged leads that never get worked, and quoted jobs that never get followed up. We solve all three with one structure. A contractor plugs into OCC and gets the phone answered, the pipeline worked, and the follow up done, at a fraction of the cost of building it in house.
What makes OCC different:
Built, not rented. We stand up the operation for you. Agents, supervisors, systems, and reporting, configured to your business.
Predictable membership model. Clean monthly cost, no per minute billing games, no bloated agency retainers.
US and Mexico operations. Bilingual coverage, extended hours, real supervision on the floor.
Specialized in home services. Roofing, HVAC, plumbing, solar, restoration. We know the lead types, the objections, the seasonality, and the metrics that actually move revenue.
Ownership mentality. Our managers do not wait to be asked. They run your phone like it is their own business.
No business left behind. If a lead came in, it gets worked. If a quote went out, it gets followed up. If a homeowner called, they get answered.
We are built for contractors doing $1M to $20M in revenue who are tired of missed calls, tired of rehiring, and ready to stop leaving money on the table.
Book a 30 minute call: https://calendly.com/our-call-center-technologies/30min
Website: ourcallcenter.tech

Our Call Center Technologies

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Our Call Center Technologies

Org chart

Teams

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