Chris Jones is the Director of Support Engineering & Intelligence at Oura, bringing over 30 years of experience in data-driven leadership across various sectors, including startups and Fortune 500 companies. Previously, Chris held key positions at organizations such as Google Health and Nest, focusing on customer insights and support analytics. With a strong background in business intelligence and text analytics, Chris has successfully driven initiatives to enhance user experiences and operational efficiency. Chris earned a Bachelor of Science in Computer Engineering from Iowa State University and has held multiple influential roles that have significantly impacted customer satisfaction and organizational success.
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