Julia Kosonen is a Senior Research Project Manager at ŌURA, specializing in health tech with a solid background in customer-focused roles. They previously served as a CX Operations Specialist and Customer Care Specialist at ŌURA from 2019 to 2022. Julia's earlier experience includes teaching English as a Second Language and managing service operations at Warrigal Road Pancake Parlour Malvern. They hold a Bachelor of Arts from Monash University and a Graduate Certificate from Flinders University.
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