Jakub Ronkowski is currently the Head of Customer Support & Operations at Ourcart, where they manage a remote support team and oversee the continuous improvement of user experience and service quality. Previously, Jakub held roles including CS Lead Poland at Everli, where they managed the customer service department, and Team Manager at Pole To Win, leading a multilingual technical support team. They also owned the company RONI, focusing on client relations and operational planning. Jakub has a background in education as a Private English Teacher and Teaching Coordinator at Mobile English, and they hold a Magister (Mgr) degree in English Philology from the University of Łódź.
This person is not in any teams
This person is not in any offices