Sandy Tafur

Sandy Tafur has a diverse work experience spanning multiple industries. Currently, they serve as the Vice President of Sales and Account Management at outboundANI, where they focus on optimizing contact rates for contact centers. Prior to this, Sandy was the President of A Fat Guava, LLC, a company specializing in vacation homes in Tampa, Florida.

Before joining outboundANI and A Fat Guava, LLC, Sandy gained significant experience in the technology and customer engagement sectors. Sandy worked at Five9 for nearly a decade, starting as an Enterprise Account Manager and eventually becoming a Regional Director, responsible for sales, success, and loyalty. At PossibleNOW, Sandy held various roles, including Manager of Client Success Account Management, Client Services Manager, Services Engineer - Customer Support, and Contractor/Intern.

Sandy also contributed to the industry as the President of the Southeastern Chapter of the Professional Association for Customer Engagement (PACE), where they focused on improving the customer experience in contact centers.

Overall, Sandy Tafur's work experience includes leadership roles in sales, account management, customer success, and customer engagement, demonstrating their expertise in optimizing contact center operations and delivering exceptional customer experiences.

Sandy Tafur attended Georgia State University from 2003 to 2007, where they obtained a Bachelor of Arts (B.A.) degree. The field of study for their degree is not provided.