Outcess
Ikenna Odike is an accomplished executive with extensive experience in customer engagement and business process outsourcing. Currently serving as the Chief Executive Officer of OUTCESS since June 2017, Odike leads the delivery of innovative digital solutions to enhance organizational performance. Additionally, as the Owner of Customer Contact Solutions and the Executive Director of U-Connect Telecom Services Ltd, involvement encompasses the recruitment and training of high-quality contact center agents. Ikenna Odike holds a Master of Business Administration from the China Europe International Business School and multiple degrees in Petroleum Engineering from the University of Benin.
This person is not in any teams
This person is not in any offices
Outcess
At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage. We reckon that organisations of all types and sizes face a dual imperative for success: run better for efficiency and run different for growth. Our innovative and tailor-made approach addresses this twin imperative and delivers to our clients the best technology and business expertise in today’s digital world. Our Solutions include: >Managed Services >IT Services >Cloud Services >Contact Centre on Premise and >Business Process Outsourcing (BPO)