Andy Yap is a Unified Communications and Collaboration Consultant with over 20 years of experience in the IT industry. Currently working as a Solutions Architect at Outcomex, Andy has held various senior roles including Senior Technical Lead at Optus and Principal Engineer at Logicalis Australia. They possess deep expertise in Cisco technologies, exceptional pre-sales and post-sales skills, and are fluent in multiple languages including English, Malay, and Chinese. With a strong commitment to professional development and a passion for collaboration technology, Andy holds several industry certifications, including CCIE Collaboration. Andy's educational background includes an MSc in Computing and Information Systems from Liverpool John Moores University.
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