Jacob Edelman

Customer Experience Account Manager at Outgo

Jacob Edelman has a diverse work history that spans over several years. Jacob currently works at Outgo as a Customer Experience Account Manager since January 2023. Prior to that, they were a Launch Operations Associate at AppSumo from December 2021 to August 2022. Jacob also has extensive experience at College Outside, Inc. where they held various roles. Jacob served as an Operations & E-Commerce Manager from February 2018 to November 2020, during which they focused on growing and improving the company's e-commerce site and implementing product launches. Before that, they worked as an Operations & Account Associate from July 2017 to February 2018, where they managed accounts and systems for the member-exclusive retail site. Jacob started their career at College Outside as a Business Development Intern in July 2015, where they played a crucial role in launching the company's e-commerce site and adapting to the rapid growth of the startup.

Jacob Edelman attended Chagrin Falls High School from 2009 to 2013. Jacob then went on to study at the University of Vermont from 2013 to 2017. At the university, they earned a Bachelor of Science (BS) degree in Community Entrepreneurship. In addition to their formal education, Jacob obtained certifications in Wilderness First Responder from SOLO Wilderness Medical School in January 2015 and in Heartsaver CPR/AED from the American Heart Association | American Stroke Association in January 2015.

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Timeline

  • Customer Experience Account Manager

    January, 2023 - present