Joy Ravina serves as the Guest Services Manager at Outrigger Hospitality Group, where responsibilities include overseeing guest services at Outrigger Reef Waikiki Beach Resort. Prior experience includes roles as Front Desk Supervisor at Outrigger Waikiki Beachcomber Hotel, Front Desk Staff, and an internship as a Human Resources Specialist at Enterprise. Joy also held the position of Management Trainee with the Club Managers Association of America, served as Director of Club Relations at Banana Republic, and worked as a Sales Associate at Outrigger Hotels & Resorts. A background in various hotel operations includes a college internship at Outrigger Hotels & Resorts and prior experience as a Crew Member at Honolulu Zoological Society. Educational achievements include a Bachelor's degree in Tourism and Travel Services Management from the University of Hawaii at Manoa and an Associate of Science in Hospitality and Travel Industry from Kapi‘olani Community College.
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