Aaron Wright is a learning and development leader with over 21 years of experience in the call center and outsourcing industry. Currently serving as the Director of Operations at Outsource Accelerator, Aaron develops and implements strategic plans to optimize operational efficiency. Previously, as the Global Head of Learning and Development at Alvaria, Inc., Aaron created a knowledge management system that enhanced employee and customer experiences. With extensive expertise in instructional design and business process improvement, Aaron consistently achieved successful outcomes across various roles, including as a Senior Operations Manager at Sykes Enterprises.
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