We are Africa’s leading business and knowledge process outsourcing company, serving clients in the US, UK and Japan.

We are the first IAOP compliant commercial call Centre in West Africa, and the first Nigerian international call Centre serving the UK & US markets. We provide first-class contact centre services and currently operate from our ultramodern facilities in Lagos, Abuja and Kaduna. 

Our services are tailored to perfectly suit our clients’ needs and preferences, with a focus on service quality, low-cost and scalable solutions. We help our clients become operationally efficient and competitive. In the last ten months, we have created over 800 direct graduate jobs for customer care executives, sales, marketing, tech, legal practitioners and medical professionals serving the global market. 

Outsource Global and its affiliated companies seek to positively impact the world of business, by fostering exponential growth. We are big on empowering women, helping them to develop the skills, knowledge and financial status necessary, to elevate their standard of living. We also focus on recruiting economically and physically challenged individuals, bringing them into a competitive, career-focused workforce.

Call Center

Outsourcing

Outsource Global

Outsource Global's headquarters in Mabushi, Nigeria

This department manages and oversees the organization's information technology systems and processes.

IT Operations

This department focuses on managing and enhancing customer interactions to ensure satisfaction and efficient support.

Customer Service Operations

This department focuses on the design, coding, testing, and maintenance of software applications.

Software Development

This department manages customer inquiries and provides assistance through various channels to ensure customer satisfaction.

Customer Support Services

This department focuses on managing customer interactions and ensuring satisfaction through support and service delivery.

Customer Service

This department focuses on creating and maintaining software applications across various platforms.

Development

The Human Resources Team at Outsource Global is responsible for managing the recruitment, training, and development of talent to ensure a high-performing workforce. They focus on creating inclusive hiring practices, enhancing employee engagement, and facilitating professional growth opportunities, particularly for underrepresented groups such as women and individuals with disabilities. By aligning HR strategies with the company's goals, the team plays a crucial role in fostering a culture of empowerment and operational efficiency.

People (3)

Jobs (0)

Other teams

Customer Service Operations

Software Development

Customer Support Services

Customer Service

Development

Human Resources Team