Darren Irwin

Darren Irwin is a skilled technical support and installation engineer with extensive experience in managing hardware setups and customer installations. Currently employed at Outsource Solutions (NI) Ltd since April 2017, Darren's responsibilities include the workshop build-up of various customer hardware like client devices, network switches, and printers, alongside ensuring timely dispatch and installation. Previously, Darren worked as a 1st Line/Help Desk Support Engineer, providing efficient fault diagnosis and on-site repairs. Prior experience at KBS Group involved significant contributions as a senior member of the installation team, directly collaborating with clients on hardware and software installations. Darren holds a Bachelor's Degree in Interactive Multimedia Design and has completed a Foundation Degree in Science as well as a BTEC National Diploma in Software Development.