Kevin L. has extensive experience in technical support and systems engineering, currently serving as an Escalation Engineer at Outsource Group since October 2018. Prior to this role, Kevin held various positions including Technical Support Lead and Level 2 at P2V Systems, where responsibilities included managing technical support operations. From January 2014 to July 2018, Kevin worked as a Level 2 Systems Engineer at Xperience Group, specializing in supporting small business servers and virtualization technologies. Kevin's earlier experience includes serving as a Technical Support Officer at Capita, providing comprehensive on-site and remote support for a wide range of Windows Server and client operating systems, and as an Assistant Network Technician at Blessed Thomas Holford Catholic College.
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