Mike McKee

Mike McKee is a BPO Account Manager at Outsource Consultants, where responsibilities include supporting executive sales teams and conducting BPO vendor searches. Previously, Mike served as an Analyst, maintaining a proprietary database on contact center trends and capabilities. With extensive experience at Best Buy, Mike held roles such as Senior Analyst in Strategy and Design Operations, where contributions included capacity building and project management, and Senior Supervisor overseeing a virtual contact center workforce. Earlier positions included roles in customer service at Best Buy and Sony, as well as technical support positions at Lone Star College, underpinned by an Associate of Science degree in Microsoft Networking.