Ron R. has extensive experience in management and operations across several prominent companies. Starting as a Technical Support Operations II at TELUS International Philippines, Ron subsequently advanced to a Team Leader position at Wells Fargo, where strategic development and process enhancements were prioritized. At Cognizant, Ron served as a Subject Matter Expert, focusing on call center metrics and employee performance coaching, earning recognition as the Cognizant Rockstar of the Year in 2017. In the role of Operations Team Manager at Infosys BPM, Ron managed daily team operations and implemented efficiency initiatives. Currently, as Client Success Manager at Outsourced, Ron fosters relationships with VIP clients while identifying revenue growth opportunities. Education includes a Bachelor of Arts in Psychology from Asia Pacific College and a Bachelor of Science in Information Technology from Columban College.
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