Wilbur Smith has served as the Chief Operating Officer at OUTsurance since 2014, leveraging over a decade of experience in various leadership roles within the company to drive operational efficiency and enhance client relationships. With a strong background in claims management and sales operations, they have been pivotal in fostering a culture of trust and quality. Wilbur's educational accomplishments include advanced studies at Harvard Business School, where they focused on Disruptive Innovation and executive education. Prior to their current role, they held multiple positions at OUTsurance, including Head of Claims and Legal and Sales Operations Manager.
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