Adriano Ramos

Adriano Ramos is a seasoned professional in the technology and engineering sectors, currently serving as a Senior Service Transition Engineer at OutSystems since August 2023. With previous experience as an Azure DevOps Support Engineer at Microsoft, Adriano showcased exceptional problem-solving skills and effective communication while collaborating with top customers. As a Global Support Engineer at OutSystems, significant achievements included a 90% reduction in troubleshooting time, enhanced customer service through documentation contributions, and efficiency improvements in case resolution. Co-founding TeacherIvy.com demonstrated entrepreneurial spirit, while roles at uTest and Instituto Federal de Educação, Ciência e Tecnologia de São Paulo emphasized software testing and full-stack development expertise. Adriano holds a Bachelor of Science in Computer Science and an MBA in Human Resources Management.