André Graça is a skilled professional in the field of technical support and customer care, currently serving as Customer Care Tech lead at OutSystems since September 2019. Previously, André held positions at OutSystems as a Senior Technical Support Engineer and Technical Support Engineer. Prior to joining OutSystems, André worked as a Business Analyst at Celfocus from July 2018 to September 2019. André Graça holds a Master's degree in Electrical & Computer Engineering from Instituto Superior Técnico, earned between 2012 and 2018.
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