Eric Norman is a seasoned professional with extensive experience in solution and service delivery across various technology companies. Currently serving as Director of Solution and Service Delivery for the Americas at OutSystems since July 2020, Eric has previously held significant roles such as Sr. Manager of Professional Services at Qubole, where the focus was on cloud-native data platforms, and at Hortonworks, where Eric contributed to the company's evolution into a public entity. Further experience includes leadership positions at Accenture, Oracle, and IBM, where Eric successfully managed professional services teams, client relationships, and large-scale engagements, achieving notable business impacts such as operational cost reductions and successful software implementations. Eric holds a Bachelor of Science in Finance from DePaul University and is certified as a Project Management Professional (PMP), Microsoft Certified Professional (MCP), and Certified ScrumMaster (CSM).
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