Jasmine Lim is an accomplished professional with extensive experience in customer success and technology management. Currently serving as the Lead Customer Success Manager at OutSystems since November 2018, Jasmine focuses on driving portfolio growth, customer adoption, account expansion, and churn prevention. Previous roles include Senior Customer Success Manager and Customer Success Manager at Roche from June 2017 to June 2018, and IT Delivery Manager for the Asia-Pacific region at Accenture from November 2013 to October 2016. Jasmine also held positions such as Business & Technology Integration Associate Manager at Maybank and Regional Business Analyst at Avillion Berhad. With a strong foundation in software development and management from Bizzworks Solution and BrainConnect AG, Jasmine holds an MBA from Cardiff Metropolitan University and a Bachelor's Degree in Computer Science/Information Technology from Multimedia University.
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