Jeffrey Munoz is an experienced engineering manager currently leading the Platform Engineering team at OutSystems since June 2021, where responsibilities include overseeing cloud networking components such as CDN, Kubernetes ingress controllers, and firewall rules, as well as managing an Observability team. Prior to this role, Jeffrey served as a Senior Site Reliability Engineer at Symphony.com, specializing in AWS and GCP Networking. Earlier career positions include managerial roles in network engineering at Poly, technical lead at HEIT, and senior network engineering positions at NCsoft and eLoyalty, with foundational experience as a network engineer at ClearCommerce and Amicus. Jeffrey holds a BBA in Management Information Systems from Texas McCombs School of Business.
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