John Mathew is an experienced professional in customer success and technology management, currently serving as a Senior Customer Success Manager at OutSystems since September 2019. Prior to this, John held multiple managerial roles at du from February 2009 to August 2019, including Manager of ICT Business Enablement and Manager of IT Governance, where responsibilities included leading commercial initiatives and identifying strategic partners for IT service delivery. John also established and managed the Technology Quality Centre at du, overseeing testing operations and budget management. Earlier in his career, John worked as a Senior Engineer at Subex, focusing on data implementation and client support for tier-1 telecommunications operators. John holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, completed in 2005.
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