Jon H. is a Senior DevOps Support Engineer at OutSystems since January 2024, following a tenure as a DevOps Support Engineer at Ionic: An OutSystems Company from January 2023 to January 2024, where responsibilities included addressing issues in Cordova and Capacitor applications. Previously, Jon served as a NOC Automation Engineer at Telnyx from December 2020 to January 2023, focusing on full-stack development and leading a significant rewrite of the metrics aggregation service. Jon also held the position of Product Support Engineer at Telnyx, providing debugging support and creating knowledge base articles. Earlier experience includes a role as a Support Engineer at Netfor, Inc. from 2018 to 2020, addressing escalated support tickets and configuring business software for clients. Jon holds a Bachelor's degree in Information Technology Management from Western Governors University.
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