Manuel Laja

Manuel Laja is a Senior Program Manager at OutSystems, where responsibilities include collaborating with the leadership team to launch and manage new initiatives since October 2023. Prior experience at OutSystems includes roles as a Program Manager and Associate Program Manager, focusing on standardizing processes for customer experience within the Customer Programs Team. Earlier career experience includes project management roles at NOS SGPS, contributing to productivity analysis in contact centers, and instructing a program for Portuguese SMEs on internationalization. Manuel's internship experience spans roles in marketing and sales at Essity and finance at NOVO BANCO. Educational qualifications include an International Master's in Management and a Bachelor's degree in Economics from Nova School of Business and Economics, along with studies at EDHEC Business School.