Marina Pires

Marina Pires is a skilled Knowledge Manager at OutSystems since November 2021, with a solid background in customer support and technical research. Prior to this role, Marina served as a Customer Support Manager at BitSight, where responsibilities included leading an international support team, training and coaching team members, and managing operational objectives. Marina's career also includes experience as a Customer Support Specialist at AnubisNetworks, where contributions included establishing a remote support team, as well as roles in technical research and client consultancy at Holmes Place and Etihad Airways. Academic qualifications include an MBA in Administration and Business from The Power Business School and certifications in ITIL and Knowledge Management. Marina holds a Master's degree in Molecular Genetics and Biomedicine and a Bachelor's degree in Molecular Biology and Genetics.