Mark Dearmon

Mark DeArmon has a diverse and extensive work experience. Mark has held various roles in different companies, with a focus on customer success, adoption, and transformation services. Mark's most recent position was as a Principal Customer Success Manager at OutSystems, where they worked closely with customer leadership and IT delivery organizations to align platform capabilities with strategic objectives. Prior to that, they served as a Senior Customer Success Enablement Manager and Head of Adoption & Transformation Services at OutSystems. Mark also has experience in the digital banking sector, having worked as a Customer Success / Delivery Director at Backbase. Mark has also held senior management roles at Capgemini, Openet, Kronos, Motive, SupportSoft, and Portal Software, where they contributed to the growth and success of each company. Throughout their career, Mark has demonstrated strong leadership skills and a focus on driving innovation and delivering value to customers.

Mark DeArmon received their Bachelor of Business Administration (BBA) in Management from Emory University - Goizueta Business School in the years 1984 to 1988. Mark also obtained a certification in Scaled Agile Framework SAFe 4.0 Agilist from Scaled Agile in the year 2016.