Mona K.

Mona K. is an experienced Cloud Global Support Analyst at OutSystems since May 2020, with a strong background in technical support roles across various companies. Prior positions include Tier 2 Video Conference Specialist at Modality Systems, Digital Product Specialist at Concentrix, and Compute Infrastructure Specialist at PGS. Additionally, Mona held roles as System Specialist III at Baker Hughes, Subject Matter Expert at CSC Malaysia, and Service Desk Analyst at Atos Origin Service. An associate's degree in Computer and Information Sciences and Support Services complements the extensive experience in incident management, customer support, and operational support activities.