Ruben Ponte is a seasoned professional in sales operations and customer service, currently holding the position of Senior Sales Operations Analyst at OutSystems since May 2016, where previous roles included Senior Customer Service Representative and Engineering Services - Customer Service Associate. Prior experience includes working as an IT Helpdesk Technician at Fujitsu, a Geomatics Technician at Cybermap, and contributing as a Project's Team Member at ARCEA, where communication strategies for international collaboration were emphasized. At Nível - Soluções Geográficas Integradas, Ruben served as a Geographic Engineer, optimizing resources within budget constraints, and completed an internship as a GIS Trainee at DHV, focusing on diverse projects using ArcGIS. Educational qualifications include a Bachelor of Science in Geographic Engineering from Faculdade de Ciências da Universidade de Lisboa and a degree in Integrated Management Systems from Norma Açores, along with training in quality, environment, and security standards.
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