Find out how your drive thru, third-party delivery, pickups, and in-store customers are feeling, fix anything in seconds, get more 5-star reviews, and have an easy-button for insight and retention.

Information Technology

Ovation

Ovation's headquarters in Provo, UT, United States

This department provides assistance and solutions to customer inquiries and issues.

Customer Support

The Sales and Customer Success Team at Ovation is responsible for driving revenue growth through new client acquisition and maintaining high levels of customer satisfaction. They focus on capturing insights from drive-thru, third-party delivery, pickup, and in-store customers, swiftly addressing any issues, and fostering positive relationships to garner more 5-star reviews and ensure customer retention.

Sales and Customer Success Team

This department focuses on ensuring customer satisfaction and facilitating successful outcomes for clients throughout their engagement.

Customer Success

This department focuses on forging and managing strategic partnerships to enhance digital offerings and off-premise initiatives.

Digital Partnerships

The Leadership Team at Ovation is responsible for setting the strategic direction and vision of the company while fostering innovation in customer experience solutions. They work closely with all departments to ensure alignment with company goals, drive operational excellence, and cultivate a culture focused on customer satisfaction and retention. Additionally, the team leverages insights from diverse customer touchpoints to guide product development and enhance service delivery.

Leadership Team

This department is responsible for managing client relationships and driving revenue through sales initiatives.

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Other teams

Sales and Customer Success Team

Customer Success

Digital Partnerships

Leadership Team

Sales Department