Owen Park

Owen Park is a Technical Writer at OverDrive, where responsibilities include writing, reviewing, and publishing content for help sites and internal teams since August 2016. Previous experience as a Technical Support Specialist involved leading a team to troubleshoot and resolve issues, while also coaching team members to achieve their goals. Prior to OverDrive, Owen worked as a Barista at Blackbird Baking Company, providing excellent customer service and product knowledge. Owen holds a Bachelor of Business Administration from Cuyahoga Community College and an Associate of Arts in Fine and Studio Arts from Kent State University. Skills include collaboration, simplifying complex information, authoring software, HTML, CSS, and strong interpersonal communication.