Michael Moore is an experienced Senior Client Services Engineer at Oversight since March 2021, where responsibilities include managing ticket volumes, monitoring customer support requests, and diagnosing customer issues. Previously, Michael served as a Client Service Analyst 3 at York Risk and as an IT Consultant at NCR Corporation, focusing on optimizing telecommunication infrastructure. Additional experience includes quality assurance roles with Strive Consulting, LLC, and data analysis at Cypress Care. Michael holds a Bachelor of Science in Computer Information Systems from Strayer University, earned between 2006 and 2008.
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