Joaquin Manso is a seasoned professional with extensive experience in customer service and IT support. Currently serving as Customer Service Manager Web Spain and Customer Advocate at OVHcloud since February 2016, Joaquin excels in diagnosing and resolving customer issues related to web services, while effectively handling inquiries regarding payments and invoices. Previously, Joaquin worked as a Help Desk IT Technician at Sony Interactive Entertainment Europe and OVH, where responsibilities included providing 1st and 2nd level IT support. Additional experience includes serving as an Account Manager at Ve Interactive, specializing in digital marketing for LATAM and Brazilian clients, and earlier roles in music production. Joaquin holds a degree in Network Systems Administration from CEPAL II and is a Cisco Certified Network Associate.
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