Мария Перфильева

Мария Перфильева is currently the head of the training and development department at OZON.ru, where they oversee the full cycle of training and personnel development for two customer service centers and key account managers. Previously, they served as the head of training and development at Citymobil from 2020 to 2022, where they established the training department and implemented various training programs that significantly improved employee readiness and competency levels. Мария also held a brief position as the head of training and adaptation department at Yandex Funtech in 2022, during which they restructured the department and enhanced training processes.