Jay Naran is a strategic and results-driven technology leader with extensive experience in IT support and service delivery. They served as Head of Support Services at Symatrix from 2019 to 2021, where they implemented ITIL frameworks and reduced incident requests by 20%. Currently, they lead Technical Operations, Service Delivery, and Information Security at Pace Integration, pioneering technology transformations and improving cyber security initiatives. Jay holds a Bachelor's degree in Computer Science from the University of Hertfordshire and has worked with various organizations, enhancing operational efficiency and IT service management.
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