Pacific Blue Cross is BC’s only Health Benefits Society and British Columbia’s number one health benefits provider. Based in Burnaby, BC, and in partnership with CUPE 1816, the union representing roughly three-quarters of its 750-person local workforce, the not-for-profit organization provides health, dental, life, disability and travel coverage for 1 in 3 British Columbians through group benefits and individual plans. As part of its mission to improve health and well-being for British Columbians, Pacific Blue Cross proactively supports charitable organizations across the province working to improve health outcomes.

Health Insurance

Pacific Blue Cross

Pacific Blue Cross' headquarters in Burnaby, Canada

Sarah Hoffman

Allison MacLean

Brooke Moss

Alberta Monaghan Cpa

Rebecca Joncas

Leza Muir Icd.d

Nadeem Rajabali

Jason Welch

The Manager Team at Pacific Blue Cross oversees various critical functions including customer experience, underwriting, client solutions, marketing, product development, operational support, enterprise architecture, analytics, internal audit, pricing strategy, customer service, and financial reporting. This team ensures the effective delivery and continuous improvement of health benefit plans, drives strategic initiatives, and maintains regulatory compliance, all while enhancing overall customer satisfaction and organizational performance.

Manager Team

The Leadership Team at Pacific Blue Cross is responsible for steering the organization towards achieving its mission of improving health and well-being for British Columbians. This team oversees critical functions including compliance, risk management, actuarial services, legal affairs, financial operations, information security, strategy, and sales. By providing strategic direction and ensuring operational excellence, they play a key role in maintaining Pacific Blue Cross's position as BC’s leading health benefits provider.

Leadership Team

The Directors at Pacific Blue Cross are responsible for overseeing critical functional areas within the organization. This team includes leaders such as the Director of Internal Audit, ensuring compliance and risk management; the Director of Learning and Engagement, fostering employee development and organizational culture; the Director of Marketing, driving brand strategy and communication; the Director of Product and Innovation, spearheading new product development and improvements; and the Director of Major Accounts, managing relationships with key clients and ensuring satisfaction. Together, they drive strategic initiatives and support the organization's mission to enhance the health and well-being of British Columbians.

Directors

The Network and Quality Assurance Team at Pacific Blue Cross ensures the reliability and security of the company's IT infrastructure. The team, comprising Senior Network Analysts and a Senior Quality Assurance Analyst, is responsible for maintaining optimal network performance, conducting rigorous testing, and implementing quality checks to support seamless operations and service delivery for health benefits coverage.

Pacific Blue Cross

Org chart

Teams

Manager Team

Leadership Team

Directors

Network and Quality Assurance Team

Offices

Pacific Blue Cross

Org chart

Teams

Manager Team

Leadership Team

Directors

Network and Quality Assurance Team

Offices

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