Jeremy Taylor is an experienced professional with a diverse background in quality assurance, client relations, and customer service across various industries. Currently serving as a Membership Representative at PacificSource Health Plans and a Quality Assurance Specialist at Lonza since 2018, Jeremy also holds positions at Opus Bank, where responsibilities include reviewing new business relationships and assisting the Bank Secrecy Act team. Previous roles at Bank of America include Sales & Service Specialist, focusing on customer satisfaction and account management. With early career experience as a Medical Billing Specialist and Medical Customer Service Specialist, Jeremy demonstrates a strong commitment to quality and client engagement. Jeremy completed a diploma in General Studies at Oakridge High School and pursued studies in Information Technology at the University of Phoenix.
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