Anne Olson

Anne Olson is an accomplished professional with extensive experience in customer success and curriculum management, primarily at Packback since May 2016, where roles have included Customer Success Manager, Principal Experience Manager, and Executive Curriculum Manager II. With a proven track record of achieving a 97% retention rate over three campaigns and consistently exceeding goals by over 10%, Anne has successfully consulted and managed over 170 faculty and administrators while supporting sales efforts to expand into new territories. Recognized as a three-time Model Breaker award recipient, Anne specializes in scaling effective instruction across a wide range of courses, from small classes to large lectures. Previous experience includes a Marketing Assistant role at Redmoon and a Social Media Ambassador position at Illinois State University, where Anne developed content and community engagement strategies. Anne holds a Bachelor of Sciences in Theatre/Theatre Arts Management from Illinois State University.