Olivia Mascaro Hoffman

Olivia Mascaro Hoffman currently serves as a Partner Success Associate at Sophia Learning and as an Experience Manager II at Packback, where strong relationships with professors are built to facilitate platform adoption in courses, and a proactive management of the customer lifecycle is conducted. Prior experience includes roles as Coordinator of Degree Completion & Learning Assessment at the University at Albany and Online Student Success Coach at The State University of New York, focusing on program development and student support. Olivia has also held positions in graduate admissions at Clarkson University, where responsibilities included recruiting and onboarding students. Olivia earned a Graduate Certificate in Women's and Gender Studies from Empire State University and multiple degrees in Political Science from Clarkson University.