Renae L.

Director, Professional Services And Customer Support at Packet Power

Renae L. is an accomplished professional with extensive experience in project management, customer support, and organizational leadership. Currently serving as the Director of Professional Services and Customer Support at Packet Power since November 2021, Renae also owns Rast Consulting, providing tailored implementation plans for various projects. Previously, Renae held positions such as Director of Project Management at Profile by Sanford, where significant improvements in project success rates and methodologies were achieved, and Director of Product Support at CentralSquare Technologies, noted for reducing support backlog and enhancing customer satisfaction. Renae's earlier roles include Program Manager at Sanford Health, Customer Care Manager at Larson Manufacturing, and various teaching positions in higher education. Renae holds a Doctorate in Organizational Management (ABD) from Capella University, an MBA in Information Technology Project Management from Colorado Technical University, and a Bachelor of Arts from the University of Sioux Falls.

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