Tim Woodruff

Tim Woodruff currently serves as the Sr. Director of Cloud Engineering / Integrations at Lumen Technologies since September 2024. With extensive experience in ServiceNow development and architecture, Tim has held key roles, including Sr. Principal Developer & Author at SN Pro Tips since January 2015, where Tim creates educational content for ServiceNow professionals. Tim has authored multiple influential books on ServiceNow through Packt, including titles such as "Learning ServiceNow" and "The ServiceNow Development Handbook." Previous positions include Sr. ServiceNow Architect & Developer at Tanium, Owner & Founder of The SN Guys, LLC, and various technical architect roles across notable companies like MariaDB Corporation and DXC Technology, showcasing a strong proficiency in building integrations and leading complex projects within the ServiceNow platform.