Janet G.

Janet G. has a diverse work experience spanning several industries. Janet began their career with GAM as a Manager of Client Services and Administration, where they played a crucial role in increasing managed US assets from $650m to over $3 billion. Janet also handled inquiries from clients and developed sales presentations.

After their tenure at GAM, Janet joined ReserveBar as a Director of Customer Service, where they managed customer service, retailer relationships, and corporate gifting programs. Janet contributed to the company's substantial revenue growth.

Janet then worked as an Office Manager for Brooks & Falotico Associates, LLP, a high-end architectural firm. Janet excelled in customer service, building strong relationships with clients, contractors, and vendors. Janet also played a vital role in keeping multi-million-dollar residential projects on track.

Most recently, Janet worked at Paddle as a Buyer Support Team Lead. Janet focused on mitigating concerns from vendors and buyers, driving process improvements, and providing advanced technical troubleshooting. Janet was also responsible for resolving escalated issues and making recommendations to improve product and communication with customers.

Janet G. obtained their Bachelor's Degree in Literature from St. John's University in 1989, with a minor in Business. Janet has also completed additional certifications, including Understanding User Needs from Coursera in 2020, Introduction to User Experience Principles and Processes from Coursera Course Certificates in 2020, and Body Language for Leaders from LinkedIn in 2017.