Nadiah Jamal

Customer Operations Lead at Padlet

Nadiah Jamal is an experienced customer support professional with a strong background in customer service and operations. Currently serving as a Customer Support Associate at Padlet since May 2021, Nadiah previously worked as a Customer Service Executive at Roche Diabetes Care, where responsibilities included direct interaction with diabetic patients and addressing their inquiries and needs. Prior to that, Nadiah held the position of Service Operations Executive at Certis from August 2015 to April 2020, focusing on training and auditing customer service skills for Aviation Security officers, enhancing the travel experience at Changi Airport. Nadiah holds a degree from the Tourism Management Institute Singapore.

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