Erick Germana

Erick Germana is a seasoned professional with extensive experience in commercial management within the financial sector, currently serving as Coordenador Comercial at Pagar.me since June 2021. In this role, Erick oversees an 8-member team, focusing on professional development through corporate metrics and Individual Development Plans (PDI). Previous positions include Sales Account Executive, where Erick managed accounts and specialized in online payment products, and Assistant roles at both TOTVS and Porto Seguro, emphasizing client relations and CRM management. Erick began the career as a Junior Commercial Analyst at NJA, facilitating the commercial process from customer journey identification to CRM optimization. Educational credentials include an MBA in Business Management from Pontifícia Universidade Católica do Rio Grande do Sul, along with additional qualifications in Business Intelligence and negotiation skills.