PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Vodafone, Box and American Eagle Outfitters.

Information Technology

PagerDuty

PagerDuty's headquarters in San Francisco, CA, United States

Jennifer Tejada

Todd McNabb

Jeff Hausman

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Chris Ferro

Katherine Post Calvert

Tim Armandpour

Rochelle Gatt

Lisa Montgomery

Allison Corley

David Williams

Lauren Wang

Debbie O’Brien

Eric Johnson

Howard Wilson

Elena Gomez

Sarah Franklin

Zachary Nelson

Bill Losch

Teresa Carlson

Donald J. Carty

Rathi Murthy

Scott Aronson

The Customer Success and Account Management team at PagerDuty is dedicated to ensuring the satisfaction and retention of their clients. They work closely with customers to understand their needs, provide tailored solutions, and help them fully utilize PagerDuty's digital operations management platform. By fostering strong relationships and offering continuous support, they aim to enhance the overall customer experience and drive long-term value for both the clients and the company.

Customer Success and Account Management

The Engineering and Software Development team at PagerDuty is responsible for designing, developing, and maintaining the company's core digital operations platform. This team works on building scalable and reliable systems that help organizations detect and respond to mission-critical issues in real time. By leveraging AI, data science, and automation, they aim to enhance operational efficiency and deliver exceptional digital experiences for customers like GE, Vodafone, Box, and American Eagle Outfitters. The team ensures robust security, seamless integrations, and advanced analytics to continuously innovate and improve PagerDuty’s offerings.

Engineering and Software Development

The Sales team at PagerDuty is responsible for driving revenue growth by identifying new business opportunities, forming strategic partnerships, and managing client relationships. They work closely with customers to understand their needs, demonstrate the value of PagerDuty's solutions, and ensure customer acquisition and retention. Through regional and global sales strategies, this team facilitates the adoption of PagerDuty's digital operations management tools across various industries.

Sales

The Product Management and Marketing team at PagerDuty is responsible for developing and executing strategies to ensure the company's digital operations management solutions meet customer needs and market demands. This multidisciplinary team oversees product development, market positioning, AI operations, performance marketing, and global demand generation to drive product adoption and growth. By working closely with various departments, they ensure seamless product delivery and create effective marketing campaigns to promote PagerDuty's solutions to a global audience.

Product Management and Marketing

The Leadership Team at PagerDuty is responsible for guiding the company's strategic direction and fostering a culture of innovation and excellence. Composed of key executives such as the CEO, CFO, and CTO, the team collaborates to drive business growth, enhance customer satisfaction, and ensure the company remains a leader in digital operations management. They focus on making critical decisions that shape the company's future, align cross-functional efforts, and maintain compliance and ethical standards across all operations.

Leadership Team

The Talent Acquisition & HR team at PagerDuty is responsible for attracting, hiring, and retaining top talent, ensuring robust human resources support, and fostering a positive and productive workplace culture. This includes tasks like strategic recruitment, employee onboarding, HR compliance, performance management, and employee relations. The team partners closely with various departments to align HR initiatives with the company's overall goals and digital operations management needs.

PagerDuty

Org chart

Board & advisors

Teams

Customer Success and Account Management

Engineering and Software Development

Sales

Product Management and Marketing

Leadership Team

Talent Acquisition & HR

Offices

PagerDuty

Org chart

Board & advisors

Teams

Customer Success and Account Management

Engineering and Software Development

Sales

Product Management and Marketing

Leadership Team

Talent Acquisition & HR

Offices

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