MS

Michael S.

Senior Adoption Services - Customer Success Manager

Michael S. is an Engagement Manager with extensive experience in project management and strategic partnerships, particularly within SaaS payment solutions. They have a proven track record of managing Enterprise customers, focusing on driving retention, adoption, and revenue growth through strategic initiatives and customer engagement. At Coupa Software, they managed a portfolio of 18 Enterprise accounts, enhancing product adoption and aligning customer goals with long-term value. Currently, at Finexio, Michael leads partner relationships to expand solution adoption and uncover new revenue opportunities. In previous roles, they contributed to successful client management and customer success strategies across various organizations, including AvidXchange and Routable.

Location

Charlotte, United States

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