PalmPay is a simple and secure payment app that give rewards.

Finance

PalmPay

The Lagos office focuses on sales, customer service, and operational support to drive business growth in the Nigerian market.

Lagos

The Nairobi office focuses on managing partnerships and business operations across East Africa, fostering regional collaboration.

Nairobi

Chika Nwosu

Toluwalase Omotehinse LLM, CIPP/E, ACIS, ACTI, CAMS (in view)

Sofia Zab

Sadat Hillary Kollan

Fey Wong

Jiapei Yan

Damilola Aminu Taiwo

The Customer Service and Support Team at PalmPay is dedicated to providing exceptional assistance and support to users of the payment app. They handle inquiries, resolve issues, and offer guidance to ensure a seamless experience for customers. The team also focuses on building strong relationships with users by promoting the app's rewards features and ensuring customer satisfaction.

Customer Service and Support Team

The Sales and Business Development Team at PalmPay is responsible for driving revenue growth and expanding market reach by developing strategic partnerships and fostering client relationships. This team focuses on identifying new business opportunities, executing sales strategies, and optimizing operations to enhance customer engagement and satisfaction with the payment app. They also collaborate closely with marketing and product teams to ensure alignment between business goals and customer needs.

Sales and Business Development Team

This department manages employee relations, recruitment, and organizational development.

Human Resources

This department manages and oversees customer support services and operational processes to ensure effective service delivery.

Customer Support Operations

This department focuses on ensuring the quality and functionality of software products through rigorous testing and development processes.

Quality Assurance

This department assesses and mitigates risks associated with credit decisions to ensure financial stability.

PalmPay

Org chart

Teams

Customer Service and Support Team

Sales and Business Development Team

Human Resources

Customer Support Operations

Quality Assurance

Credit Risk Management

Offices

PalmPay

Org chart

Teams

Customer Service and Support Team

Sales and Business Development Team

Human Resources

Customer Support Operations

Quality Assurance

Credit Risk Management

Offices

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