Austin John is a seasoned application support professional with over 11 years of experience in the software industry. They have served as a Senior Service Reliability Engineer at Panasa Tech since 2024 and held the position of Senior Product Support Analyst at ShellSquare Softwares earlier in the same year. Previously, Austin provided 24/7 technical support as an Information Technology Support Analyst at Neutrino Advisory from 2021 to 2024 and worked as a Product Support Engineer at ThinkPalm Technologies from 2015 to 2021. Austin holds a Master of Business Administration in Operations Management from Indira Gandhi National Open University, completed in 2020.
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