Derrick Dodson

National Helpdesk Manager

Derrick Dodson is currently the National Helpdesk Manager at Panattoni Development Company, a position held since July 2021. Prior experience includes serving as IT Manager at Audacy, Inc. from July 2010 to June 2021, where responsibilities involved establishing and expanding computer networks and developing innovative network troubleshooting methods. Derrick began a career in technology as a student at Tech Skills in 2009, obtaining multiple certifications, including MCTS, Apple ACSP, MCP, CompTIA A+, and CompTIA Network+. Earlier experience includes roles as a Desktop Support Analyst and part of the Client Support Services Help Desk at Health Net, providing support to 1,400 associates and managing hardware purchases. Education includes attendance at American River College from 2008 to 2009.

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