Ikmal Hakimi

Ikmal Hakimi is an accomplished professional with extensive experience in customer relations, marketing, and e-commerce. Currently serving as a Customer Relations Executive - Team Lead at HABIB, Ikmal supervises a team and effectively manages customer inquiries, achieving a high resolution rate. As a Live Host for Pandora, Ikmal engages an average of 500 viewers per session, leveraging product knowledge to drive sales. Previous roles include Marketing & E-commerce Executive at Zenxin Organic Food, where responsibilities encompassed marketplace management and operations, and Sales Advisor at H&M, focused on customer engagement and sales enhancement. Educational accomplishments include a Bachelor's and a Diploma in Tourism Management, both awarded with Vice Chancellor Awards from Universiti Teknologi MARA.